Effective Date: March 27, 2025
At JC Smoke N’ BBQ ("we," "us," or "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect information from customers and users ("you" or "your") when you place an order through our website or other online ordering platforms.
1. Information We Collect
When you place an online order or interact with our website, we may collect the following types of information:
Personal Information:
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Name
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Email address
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Phone number
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Billing address
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Payment information (processed securely by our third-party payment processor)
Order Information:
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Menu items ordered
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Special instructions
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Order history
Technical Information:
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IP address
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Browser type and version
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Device type
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Cookies and usage data
2. How We Use Your Information
We use the collected information to:
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Process and fulfill your orders
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Communicate with you regarding your order
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Improve our website and service
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Send updates, promotions, or marketing (with your consent)
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Comply with legal obligations
3. Sharing Your Information
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We do not sell or rent your personal information. We may share your information with:
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Service Providers (e.g., payment processors, delivery platforms) to complete your order
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Legal Authorities, when required by law or to protect our rights
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Marketing Platforms (with your consent) to send promotional materials
All third parties are required to maintain the confidentiality of your information and use it only to provide services to us.
4. Cookies & Tracking
We may use cookies and similar technologies to:
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Remember your preferences
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Improve site performance
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Track analytics and usage trends
You can adjust your browser settings to refuse cookies, but some parts of our site may not function properly.
5. Data Security
We take reasonable administrative, technical, and physical security measures to protect your information from unauthorized access or disclosure. While no system is 100% secure, we work hard to protect your data.
6. Your Choices & Rights
Depending on your location, you may have the right to:
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Access or correct your personal data
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Request the deletion of your data
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Opt out of marketing communications
To exercise any of these rights, please contact us at:
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+1 435-253-4072
7. Children's Privacy
Our services are not intended for children under 13, and we do not knowingly collect personal data from them.
8. Changes to This Policy
We may occasionally update this Privacy Policy. When we do, we will revise the "Effective Date" above. We encourage you to review this policy periodically.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
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+1 435-253-4072